Online Orders: To place an order through our website, you must provide us with a valid credit card issued in your name with corresponding billing address. By placing an order using a credit card you represent and warrant that you are authorized to allow us to charge your credit card at the time of order. When you purchase a product through our website, the risk of loss for your order passes to you upon delivery of your order(s) to the shipping carrier.
Contracted Customers and Direct orders: Badger-VeriPure will invoice the order in full at the time of shipment. Payment terms are as stated on the invoice to the customer and must be paid within that time frame. If Badger-VeriPure has any reason to believe that the customer's ability to pay is in any way impaired, demand assurance and/or, upon written notification to the customer, change payment terms. All accounts not paid in full within the terms of sale stated on the invoice sent to the customer will be liable for a past due service charge of 1.5 % per month of the unpaid balance or, if less, the maximum allowable interest rate established by the law governing the same. Badger- VeriPure may withhold shipments when customers account is past due and or, upon notice to customer, whenever customers account has reached the maximum credit allowance, as determined by Badger-VeriPure in its sole discretion.
To apply for credit terms please contact our customer service team at firstname.lastname@example.org .
Shipping options and rates will be calculated during checkout and are based on the order size and destination of the order.
Once your order ships you will receive an email with UPS tracking information for your order.
Customer is responsible for all associated shipping charges for all returned products unless determined otherwise by Badger-VeriPure, LLC.
To initiate a product return, a Return Good Authorization (RGA) must be requested from our customer service team within the time frame laid out in our return policy. To request an RGA please contact our customer service department at email@example.com .
Duties and import taxes for international shipments are the responsibility of the customer and are not included in the purchase price of your order.
Upon delivery, please inspect your order carefully, if you find your order has been damaged during shipping but the packaging itself is undamaged please contact us within 5 business days from time of delivery.
If your order is delivered and the packaging is damaged, crushed, or torn open and the product inside is damaged please take pictures and keep all packaging materials and contact your local UPS for assistance in filing a claim. If your local UPS is unable to assist you, please contact our customer service team at firstname.lastname@example.org .
For further info on filing a claim please visit UPS at www.ups.com
All orders are packed and shipped in specially designed boxes to help ensure your order makes it to you safely.
Please contact our customer service team at email@example.com for volume/freight quotes.